What are credits

You get credits if you downgrade or remove a user from a team plan before the subscription ends - just because we are nice.

When you say bye to a colleague on a team plan or decide to downgrade a colleague, there will likely be a period remaining on their subscription, which you already paid for. Rather than letting the subscription run out, we give you credit for the remaining months. 

You can then use these credits when adding new employees and the like.